Storefront & UX planning
Mapping category hierarchies, product pages, and navigation flows that help customers find what they want in as few clicks as possible—across desktop and mobile.
Digital storefront strategy24 Click LLC partners with brands and entrepreneurs to design, build, and optimize e-commerce experiences that convert—from product discovery to checkout and repeat orders.
24 Click LLC is an e-commerce focused company based in South San Francisco, California. We support businesses that want to grow online—whether they are launching their first digital storefront or scaling an existing marketplace presence.
From user experience design and product merchandising to analytics and performance insight, we bring together the strategy and execution needed to turn clicks into customers and orders into long-term relationships.
Our name reflects our mindset: in today’s digital economy, every hour and every click matters. We focus on building e-commerce systems that work reliably, convert efficiently, and feel effortless for shoppers.
While we do not operate as a direct-to-consumer online shop, our work lives at the core of modern e-commerce: designing, optimizing, and supporting the digital journeys that shoppers rely on every day.
Mapping category hierarchies, product pages, and navigation flows that help customers find what they want in as few clicks as possible—across desktop and mobile.
Digital storefront strategyAnalyzing behavior at each step of the buying journey to identify friction points and improvement opportunities, from product discovery to checkout completion.
Customer journey analyticsDesigning post-purchase experiences, remarketing triggers, and lifecycle touchpoints that turn one-time buyers into repeat customers who return on their own.
Repeat purchase strategyClarifying how orders move from screen to doorstep—supporting teams with processes that connect payment, fulfillment, and customer service in one continuous system.
Backend e-commerce supportHelping brands tell clear product stories through naming, descriptions, media assets, and merchandising logic that align with how real shoppers browse.
Digital product storytellingWorking side-by-side with leadership and on-the-ground operators to translate data into decisions and keep everyone aligned around the customer journey.
Hands-on e-commerce guidanceWe keep our process simple and transparent, so you always know what to expect—and what each phase is designed to improve in your e-commerce journey.
We listen to your goals, learn your current stack, and review your existing customer journey—from first visit to repeat purchase.
Together, we define the ideal path for your shoppers, identifying friction points and building a roadmap for UX, content, and operational improvements.
We collaborate with your design, development, and operations teams (or partners) to bring the roadmap into reality in manageable steps.
Once changes go live, we monitor key metrics, capture insight, and refine your flows so performance keeps improving over time.
Whether you are just beginning to explore e-commerce or evolving a mature online channel, our role is the same: to help you make confident decisions that are grounded in real data and real customer behavior.
Share a bit about your brand, your current online presence, and what you would like to improve. We will follow up to explore where 24 Click LLC can support your e-commerce ambitions.